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ENS eLearning On-Line Curriculum
Cross Cultural Diversity and Conflict Resolution

This course deals with the various complexities of cross-cultural communications and how to deal with them. Additionally, it deals with how to manage the difficulties that can arise in cross-cultural communication and the different approaches and cultural differences with respect to cross cultural conflict resolution.

Global Objectives

The global objectives of this course are:
  • To introduce all employees, managers and senior officials to the most advanced and innovative approach to diversity in the workplace.
  • To promote buy-in from all parts of the workforce and avoid backlash from misunderstandings about diversity.
  • To promote the enhancement of valuable human resources and increased competitive advantage through the adoption of our innovative approach to diversity.

Target Audience

All employees of public and private sectors, industry and organizations.

Target time

2 hours

Topics Include

  • The Complexity of Communication in a Cross-Cultural Setting
  • Meeting the Challenges in Cross-Cultural Communication
  • Cross-Cultural Conflict Resolution

For more information about this course, please contact us

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